FREQUENTLY ASKED QUESTIONS


What exactly am I purchasing?

A fully detailed + flexible guide for your upcoming trip, as well as the calm + comfort of not having to jam pack hours of meticulous research to do it yourself. Our standard itineraries include at least two options per location for accommodation, as well as a multitude of activities, eateries + nightlife. This grants you the choice + freedom to ultimately keep your vacation "yours." We're just the shortcut that gets you there!

Where can I see an example of
an itinerary you've made before?

Right here! Below is a video scrolling through an example of a completed itinerary designed for 2 women in their 20's traveling through Europe for 2.5 weeks.

Example Itinerary from alexandra spergel on Vimeo.

 

What makes The Nomad's Direction so qualified?

This company was created by a (now) 24 year old backpacker, who has managed to travel to 29 countries in her young life. The formula + approach used to create her own travels is the same guideline our company works within for our clients! The internet can turn into a spiraling black hole after a few hours with waaaay too many paths for you to end up down; and when you are planning a vacation, that can be extremely intimidating. Because of our first hand experience planning hundreds of customized itineraries for ourselves + for our clients, we know which bloggers, travel websites, and other resources are reliable + useful. We also input our own personal experiences based off of our own time spent in your destination of choice for more of an insight tangible for each client. 

Can't I just go to my neighborhood
travel agent for this?

Though the travel agencies we've been using for years have been convenient in the past, the way we travel is changing. Your trip should be personalized to who you are and what you're hoping to gain from your experience abroad; not just to the places your particular agency of choice is recommending. Agencies often promote the hotels + excursions they have partnerships with or gain a commission on, and have limited options to offer if you're looking for something more unique. Though we are brewing up some partnerships ourselves, they are only with companies + locations that we have used and loved so much we wanted to collaborate + share with you! We will not limit your recs to these partnerships; they are a perk - if we think you'd enjoy something totally out of that realm, then that is what you shall receive! 

What countries are you able to plan for?

Literally anywhere! Unless there is some sort of travel limitation from your home-base country, there is nowhere too near or far for The Nomad's Direction to build your dream itinerary. Some of our most common destinations for our clients have been: Thailand, Costa Rica, Italy, Spain, Portugal, London, + Cross Country USA Road Trips.

How far in advance should I come to
The Nomad's Direction to plan my trip?

It's never too early! (Or too late!) Ideally, when booked with enough notice, we like to turn over the finished product two months before departure. This gives the client plenty of time to sit and sift through each suggestion + know that they're not in a scramble to book everything immediately. We like wiggle room! However, last-minute trips happen + are totally do-able. There is a small fee for rushed itinerary turnovers, but reach out to us via E-mail, DM or Facebook Messenger to discuss this further.

How does billing work?

Upon filling out the detailed questionnaire, you will receive an automated E-mail response thanking you for your submission + asking for payment. You can pay directly through the PayPal drop down menu in that E-mail, or through Venmo to @thenomadsdirection. If you are upgrading to an itinerary where The Nomad's Direction books for you, you will sign + send back a contract agreeing to terms + conditions after paying the initial standard itinerary's cost. After the initial itinerary is planned, we will invoice you for the hourly charge for booking thereafter. 

I'm not really a "backpacker",
can you still plan for me?

Absolutely! When The Nomad's Direction began, we were fueled by this need to show young people that they don't need to be rich to travel. To start, the majority of our clients fell into this demographic, but after a few years under our belts, we now have experience planning honeymoons, family vacations, retreats for groups, and everything in between. Our youngest clients were 16, and our oldest were 70. A wide range of budgets + interests, all successfully planned by The Nomad's Direction. 

What if I'm not happy with what
you've come up with?

Tell us! We won't be offended! The Nomad's Direction is a service; it revolves around experience, not product. Everything is fixable. We like to recommend multiple activities so you really do have the choice of what works for you + what you think you can pass on. If you have an issue with the accommodation we have suggested, we allow up to 3 edits at no charge per client. Luckily, we have not had to do this yet! But are prepared to work with the client if something does need to be re-worked a bit. If you altered the dates of your trip + need accommodation edits reflecting a new schedule, there will be an additional fee.

Would this make a good gift?

Absolutely! We will be launching E-Gift cards soon to make it easier to purchase an itinerary for gift-giving purposes. Keep an eye out for new additions to the website coming soon for things like this!

There has been an issue with the hotel
you recommended, what do I do?

Once the itinerary is delivered and you have made the bookings yourself, you have full responsibility of communication with the companies you made the reservations with. For example, if you need directions for how to access the hostel from the train station, you wouldn't E-mail The Nomad's Direction for instructions, but contact the hostel directly for assistance. If you arrive at the hotel + there is an issue with your reservation, but we booked the hotel for you, definitely E-Mail us so we can assist on clearing up the issue. To run into booking issues isn't likely, but like anything else in life; bumps in the road do happen, and we are prepared + available to resolve any hiccups that may arise the best way we can.

I think I need a visa to travel to my
country of choice, do you arrange this?

There are a handful of countries that do require a Tourist's Visa in order to visit. Most of the time, you can get these on arrival or just have proof of departure. For the ones that require a little extra work, we hook you up with fully detailed instructions on how to take care of this. Because such important documents are involved in the process of acquiring a Travel Visa (like your passport or birth certificate), obtaining a visa cannot be done for you by our services, even if you have chosen the upgraded itinerary that includes the booking feature. If the process of getting this visa needs to be done sooner than our deadline to turn in your itinerary, we will communicate through E-Mail over this, giving you full step by step guidance.